These terms set out how ts22 operates your account, what we expect from you, and what you can expect from us. Access and use of this platform depend on your local law and eligible regions — read this page before you open or continue using your account.
Account Eligibility Rules
Deposit & Withdrawal Conditions
Platform Use Policy
bKash, Rocket, Bank Transfer Terms
POLICY POSTURE
How These Terms Apply to Your Account
By creating and using a ts22 account, you confirm that you have read, understood, and agreed to these terms. They apply to every action you take on the platform — browsing the lobby, placing bets, depositing funds through bKash, Rocket, or Bank Transfer, and requesting withdrawals. We may update these terms from time to time. When we do, we will post the revised version here with a notice date. Continuing to use your account after that date means you accept the updated terms. If you do not agree to a revision, you should stop using the account and contact our support team. These terms do not override or replace any applicable local law; where local law in Bangladesh sets a stricter rule, that rule applies. Certain features or account functions may be restricted depending on your eligible region. We do not make eligibility decisions on your behalf — that responsibility rests with you. Terms related to payment transactions, including deposit and withdrawal conditions for bKash, Rocket, and Bank Transfer, are part of this agreement and are shown in full in the relevant account section.
bKash
Rocket
Bank Transfer
Account Wallet
Policy Updates
POLICY SCOPE
What These Terms Cover and What They Do Not
These terms define the boundaries of your relationship with ts22 — from creating your account to closing it. Not every action or service falls under this single document, so it helps to know what sits inside and what sits outside this policy.
Account Access
Your registration, login credentials, session activity and account closure are fully covered here. You are responsible for keeping your login details private. Any activity logged under your account is treated as yours unless you report otherwise through our support route promptly.
Transactions
Deposits made via bKash, Rocket or Bank Transfer, along with withdrawal requests and any transaction records visible in your account, fall within this policy. Limits, verification steps and processing conditions shown in your account section form part of these terms.
Site Content
Game content available from Spadegaming, Bigtime Gaming, JDB and Microgaming, lobby materials, promotional notices and any text or media published on ts22 are covered. We reserve the right to add, remove or amend content at any time without prior notice.
Third-Party Services
External payment providers, game studios and any service reached through a link on this site operate under their own terms. ts22 is not liable for third-party policies, service interruptions or decisions made by those providers once you leave or interact outside our platform.
YOUR ACCOUNT CHOICES
Actions You Can Take Under This Policy
These terms are not one-sided. You hold several practical rights when it comes to your ts22 account, and we have built clear paths for each of them. You can review your full transaction history at any time by navigating to the account wallet section after logging in — every deposit, withdrawal and balance change is recorded there. If personal details held on your account are incorrect, you can update them directly in your account profile fields; for verification-related changes, the support team will guide you through the required steps. Where you have a question about how a specific term applies to your situation — say, a Rocket transfer that has not yet reflected in your balance — you can raise it through the live chat or email route shown on this site. We aim to respond to policy questions with the specific clause or account step that applies, not with a generic reply. You may also request account closure at any point by contacting support; we will confirm the steps and any pending balance conditions before the account is closed.
Review Your Records
Open the account wallet section after logging in to see every transaction recorded under your profile, including bKash and Bank Transfer deposits, withdrawal requests and balance adjustments.
Correct Account Details
Update your name, contact number or email from the account profile page. Changes that affect identity verification require support confirmation — follow the prompts shown in your account or contact us directly.
Raise a Policy Question
If a term is unclear or a transaction seems inconsistent with what is written here, contact us via the support route on this site. Reference your account ID and the specific transaction so we can locate the correct record quickly.
Request Account Closure
You may close your account at any time. Contact our support team to initiate this. We will confirm any outstanding balance steps before finalising the closure, so your funds are handled correctly.
CONTACT ROUTES
How to Reach Us About These Terms
If any part of these terms raises a question about your account, a payment through bKash or Rocket, or how a particular rule applies to you, reach out through one of the routes below. We handle policy questions on the same channels as account support — there is no separate legal inbox. Always include your account details so we can pull the right records.
Live Chat
Open the chat widget on ts22 while logged in to ask about a specific term, a transaction condition or your account status. This is the quickest way to get a direct answer to a policy question.
Email Support
Send your policy question or account detail correction request to the email address published in the site contact section. Include your account ID and a description of the term or transaction you are asking about.
Account Help Section
The help section inside your logged-in account contains answers to common policy and payment questions, including conditions for bKash withdrawals and Bank Transfer verification steps. Check here before contacting support.
POLICY HANDLING
How We Manage Your Account Data and Policy
These terms reflect how ts22 handles your information, stores activity records and responds to requests for changes. We do not share your account data with third parties except where required by the payment route you choose — for example, bKash or Bank Transfer verification steps may involve data checks on the payment provider's side. Your account activity is retained in line with the conditions shown in your profile section.
Data Retention
Account records, including transaction history and login activity, are held for the period stated in your account profile section. You may request a summary of your data by contacting us through the published support route — we will confirm what is held and for how long.
Cookie Use
This site uses cookies to maintain your session, remember your account preferences and support security checks on login. You can manage cookie settings through your browser. Disabling certain cookies may affect how account pages load or how your session is maintained across devices.
Account Security
Your account password and any two-step verification details are your responsibility to keep private. If you suspect unauthorised access, report it to support immediately through live chat or email. We will then follow the account-security steps shown in the published support route.
Policy Change Requests
If you believe a term has been applied incorrectly to your account — for instance, a Rocket deposit flagged outside the stated conditions — raise it through the email or live chat support route with your transaction reference. We will review and respond with the relevant clause.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about how the terms apply to your account and your transactions on ts22. If your question is not here, use the live chat or email route to get a direct answer.
Do these terms apply if I use bKash to deposit?
Yes. All deposits — whether made through bKash, Rocket or Bank Transfer — are covered by these terms. The specific conditions for each payment route, including any minimum amounts or verification steps, are shown inside your account wallet section after you log in.
What happens if ts22 updates these terms?
We post the revised terms here with a notice date. If you continue using your account after that date, you are accepting the updated version. If you do not agree to a change, contact our support team before continuing to use the account so we can assist with next steps.
Can I use my account if I am in Bangladesh?
Access depends on your local law and eligible region. We do not make that determination for you. Review the eligibility conditions in your account registration section and ensure that using this platform is permitted under the laws that apply to your location.
How do I correct a wrong detail on my account?
Log in and go to your account profile to update contact or personal details. Changes that affect your identity verification — such as your name or national ID — require support confirmation. Contact us via live chat or email with your account ID to start that process.
Where can I see the conditions for a Rocket withdrawal?
The withdrawal conditions for Rocket, including any verification steps and the limits that apply, are shown in the account wallet section under the withdrawal tab. If the information there does not answer your question, contact support with your account ID and transaction reference.
What if I disagree with how a term has been applied to my account?
Raise it through email or live chat support, citing your account ID and the specific transaction or event. We will review the relevant clause and the record on your account, then respond with either a correction or a clear explanation of how the term was applied.