ts22 Privacy Policy: How We Handle Your Information
This page sets out exactly what data ts22 collects when you use our platform, how we use it, and what choices you have. Access and eligibility depend on your local law and eligible region.
Account data protection
bKash, Rocket, Bank Transfer transaction records
Your right to review and correct
Clear contact path for queries
POLICY POSTURE
What Data We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, email address, contact number and the payment details linked to your chosen deposit route. If you fund your account through bKash, Rocket or Bank Transfer, the reference numbers and amounts attached to those transactions are stored as part of your account record. We also collect technical data your device sends automatically: IP address, browser type, session timestamps and pages visited. This helps us keep your account secure and display the platform correctly across different screen sizes. We do not sell your personal data to third parties. We share it only where strictly necessary — for example, with the payment processor that handles your bKash or Rocket transfer, or where disclosure is required under applicable law. Data we hold is kept only for as long as your account is active or as required by applicable regulations. Once that period ends, we delete or anonymise it. Availability of this platform and the protections described here depend on your local law and eligible region.
bKash transaction reference
Rocket payment record
Bank Transfer confirmation
Device session log
Account registration details
POLICY COVERAGE
Where This Policy Applies and What It Covers
This policy covers the data we process when you interact with ts22 directly. It is not a commentary on third-party services you may reach from our platform. Understanding the boundary helps you know exactly where our obligations begin and end.
Account Access
All data collected during login, registration and account management sits inside this policy. That includes the credentials you set, your session history and any verification steps completed inside your account dashboard.
Transaction Records
Deposit and withdrawal records tied to bKash, Rocket or Bank Transfer are covered here. We store the reference, amount and timestamp of each transaction as part of your account file, subject to applicable retention rules.
Site Content Interaction
Pages you open, games you launch and lobby sections you browse generate session-level analytics. We use this to improve navigation and to ensure the platform loads correctly on the device you are using at the time.
Third-Party Services
Payment processors, game content studios and any external links you follow operate under their own privacy terms. Once you leave our platform or interact with a third-party service, this policy no longer applies. Check each service's own policy.
YOUR ACCOUNT CHOICES
Practical Steps You Can Take Under This Policy
You have real, actionable choices over the data we hold about you. Reviewing your account details is straightforward — log in, open the account settings section and you will see the personal information currently on file. If anything is inaccurate, you can update it there directly or contact our support team and ask us to correct it on your behalf. If you want to know exactly what data we hold, you can submit a data access request through our support channel and we will respond with a summary of your records. Should you decide you no longer want an account, you can request account closure and we will handle deletion in line with applicable retention requirements. We aim to acknowledge data-related requests promptly, though the time to resolve them may vary depending on the nature of the request and the information involved. Use the contact routes listed in the support section below to start any of these processes.
Review Your Records
Log into your account and open the settings page. Your registered name, contact number and linked payment methods — including bKash or Rocket details — are visible there and available to review at any time.
Correct Account Details
If your name, email or contact number is wrong, update it directly in account settings. For changes that require verification — such as a linked payment number — contact support with the corrected details and we will process the update.
Request a Data Summary
Submit a written request through our support channel asking what personal data we hold. We will compile a summary of your account record, transaction references and session data and share it with you through a secure route.
Close Your Account
Ask support to close your account if you no longer wish to use the platform. We will remove your personal data from active systems in line with the retention period required by applicable rules, then confirm once that step is complete.
CONTACT US DIRECTLY
How to Reach Us About This Policy
If you have a question about how your data is handled, or want to exercise any of the rights described above, use the routes below. We handle privacy queries through the same support channels as general account help.
Email Support
Send your privacy question or data request to our published support email address. Include your registered account email and a brief description of your query so we can locate your record and respond accurately.
Live Chat
Open the live chat widget on ts22 while logged in to your account. Identify your query as a privacy matter at the start of the conversation so the agent can route it to the right team without delay.
Account Help Centre
The help section inside your account dashboard covers common data and privacy questions. Check there first for the fastest path to standard queries about transaction records, account details and cookie settings.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
We apply standard security measures to protect account data in storage and in transit. Understanding how each area works helps you make informed decisions about your account.
Data Retention
We keep your account and transaction data only for as long as necessary — either while your account is active or for the period required under applicable rules. Once that window closes, data is deleted or anonymised. You can ask support for details on the specific retention period that applies to your record.
Cookies and Session Tracking
We use cookies to keep you logged in between sessions and to remember your device preferences. Analytics cookies help us understand which parts of the lobby you open most. You can manage cookie settings through your browser; blocking essential cookies may affect how the platform loads on your device.
Account Security Measures
Access to your account requires the credentials you set at registration. We strongly recommend using a unique password and reviewing your linked payment methods — bKash, Rocket or Bank Transfer — periodically inside account settings to confirm they are still accurate and under your control.
Requesting Policy Changes
If you want to update consent preferences, adjust data-sharing settings or ask about a specific data-handling practice, contact support in writing through email or live chat. We log and respond to policy-related requests separately from general account queries so they receive the right attention.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About Our Privacy Policy
These are the questions we hear most often about how ts22 handles personal data. If yours is not here, reach us through the support routes listed above.
What personal information does ts22 collect when I register?
We collect the details you enter during registration — name, email address and contact number — plus technical data your device sends automatically, such as IP address and browser type. If you add a payment method like bKash or Rocket, the linked number and transaction references are also stored in your account record.
Does ts22 share my data with third parties?
We share your data only where it is strictly necessary. That means the payment processor handling your bKash or Rocket transaction, or a disclosure required by applicable law. We do not sell your personal information or share it for marketing purposes with outside companies.
How do I find out what data ts22 holds about me?
Submit a data access request through our email support or live chat channel. Identify it as a privacy request and include your registered email address. We will compile a summary of your account record, transaction history and any session data we hold, then share it with you securely.
Can I correct or update the information on my account?
Yes. Log into your account, open settings and edit the details shown there. For changes that affect a linked payment method — such as a registered bKash or Rocket number — contact support with the updated information and we will verify and apply the correction on your behalf.
How long does ts22 keep my personal data after I close my account?
We retain data for the period required under applicable regulations after account closure, then delete or anonymise it. The exact duration can vary depending on the type of data. Contact support if you want the specific retention period that applies to your account records.
How does ts22 use cookies, and can I turn them off?
We use cookies to maintain your login session, remember device preferences and understand which lobby sections are visited most. You can block or delete cookies through your browser settings. Be aware that disabling essential cookies may affect how the platform displays and functions on your device.